How Does RelationLens Find Contacts?

A nightly read of message headers, calendar invitations and saved contacts in each connected mailbox. No mail is stored.

By Avik Ghosh, Managing Founder, illuminis

Five Stages From Mailbox to CRM Record

1. Connect: the employee grants access to their own mailbox
2. Collect: a nightly read of headers, calendar invitations and saved contacts, with no mail stored
3. Review: a private list, visible to one person only, delivered by a weekly digest
4. Enrich: released records only are matched against your data services
5. Deliver: written to your CRM, deduplicated by email

Who Counts as a Contact

External people an employee corresponds with or meets. Internal mail and sensitive categories are excluded before anything is read.

See RelationLens.